Case Study 1

Planning for individual development of managers with a competency based approach for a large FMCG Major.

A large FMCG Sales and Marketing Major
Planning for individual development of managers with a competency based approach

Challenges

• Client wanted individual development plan for the managers based on role specific competency assessment.



• The competency framework of the client to made amenable for psychometric assessment.



• Development plan needed to be in an actionable form and understood by the manager.



• Managers, 75 in number, were from various functions and stationed across five different locations.

CAREERSINDIA's Role

• CAREERSINDIA mapped the requirement into a behavioral competency model amenable for assessment.



• Agreed with the client on the assessment method, parameters and detailed output for the individual and the company.



• Carried out the assessment and developed individual reports for all managers.



• Conducted one-on-one sessions with all for debriefing and action planning.



• Consolidated individual plans and reports submitted to HR Department for follow-up.

Benefits to Client

• Consistent language and vocabulary for performance management within the company as everyone understood the competencies, behavioral indicators and the metrics.



• Online Assessment Services could be immediately deployed to cover Managers at various locations saving time significantly.



• Managers appreciated the neutrality in reporting and presentation leading to less defensiveness.



• The entire exercise ended the first stage with crisp plans and actions aiding follow-up.

Case Study 2

Assessment of Value Adherence through Multirater (360) feedback for a large IT firm.

A Indian IT player in the top 5
Assessment of Value Adherence through Multirater (360) feedback

Challenges

• Client wanted an assessment of the extent to which individual managers are adhering to the company's 'Way of Doing Things'.



• The exercise was meant to cover all managers CEO downwards.



• It involved 150 managers and each getting rated by a minimum average of five other managers.



• All communication and administration are to be web-based to enable quick operation.

CAREERSINDIA's Role

• Based on the client's requirements, a custom-built, user-friendly questionnaire was developed.



• Meticulous planning was carried out in coordination with client to ensure timely and adequate communication to all concerned.



• Application software was fine-tuned to handle diverse data flow and time-event triggered actions such as reminders etc.
• All data consolidation and reporting was done as soon as the last entry happened.

Benefits to Client

• Online process ensured that geographic distance did not weigh down the project effort.



• Though the number of people involved was high, planned communication, briefings, reminders and helpdesk made trouble free completion and ease of participation.



• Speed of reporting the results was appreciated highly.



• As the data was captured directly, requests extra reports and requirements were swiftly met.